Author Archives: Emily Cohen

About Emily Cohen

Emily Cohen is a popular HOW Design Live speaker. You'll find more of her business advice at MyDesignShop.com. You might like this one about Managing a Cross-Generational  Creative Team.

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Keeping a Graphic Design Contract Simple

Want to know the trick to creating a contract that’s easy for both parties to understand? Ditch the lawyers. These 13 user-friendly clauses will lay the foundation for a frustration-free business partnership for both you and your client.

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Email Communication Best Practices

Email Communication Best Practices by Emily Cohen Many of our clients struggle with communication challenges, both internally and externally. While we have written many times on various best practices, we also have recently developed the following standards for email usage that you may find helpful: use signature function (include: full name, title, company name, phone,...

The Cohen-Miller Report: Selling by Service

Selling by Service by Emily Cohen Recently, I enrolled in New Jersey’s Clean Energy Program. The statewide program offers financial incentives, programs, and services for New Jersey residents, business owners, and local governments to help them save energy, money, and the environment. Through this program I received a new central air conditioner, furnace, hot water...

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The Cohen-Miller Report: Team Building

Team Building by Emily Cohen Many in-house creative teams struggle with getting their entire team to work together as a cohesive unit, working toward the same goals and expectations. Usually, there is always one weak team member who impacts the effectiveness and/or reputation of the entire team. In other cases, some well-oiled teams that work well together may have...

The Cohen-Miller Report: Inspiration from the founder of Twitter

Inspiration from the founder of Twitter by Emily Cohen Jack Dorsey has two full-time jobs: executive chairman of Twitter and CEO of Square. That is impressive. I have to believe his success in forming and running these two highly successful and innovative companies must be a testament to great time management skills. Recently featured in...

A Call to Action: Information Design for Project Initiation Documentation

A Call to Action: Information Design for Project Initiation Documentation by Emily Cohen Content should be designed to be intuitive and meaningful. That sounds obvious, right? But it is not always obvious for in-house designers that use “content” daily, in some form, to communicate with their internal stakeholders through a variety of process documentation. Particularly when it comes to...

The Cohen-Miller Report: Left vs Right Brain

Left vs Right Brain by Emily Cohen Recently, my 12th Grade daughter, Hunter, was interviewed by an alumnus of Carnegie Mellon’s Tepper School of Business as part of her application process. Hunter encountered an interesting situation, one that is all too familiar to my own professional experience – that of a “creative” talking to a more analytical thinker. Hunter...

The Cohen-Miller Report: Tough Talk

Communicating with Conviction by Emily Cohen Taylor Mali is a slam poet with a great and humorous message on communicating with conviction. My 10th grade son shared this YouTube video recently with me that I find quite relevant and inspirational. It is all about speaking strongly and demonstrating confidence through language and voice. Often...