Author Archives: Pat Matson Knapp

Leading the Way

If you think leadership is about being a boss and getting people on the same page, you’ve got it all wrong. It’s about being a colleague and getting people to talk to each other. Get ready for Leadership 2.0. More

Categories: Design Business & The Industry of Design, Design Careers: Industry Advice & Job Search Tips, Design Management: The Process & Business of Design, On the Job: Advice & Tips for Designers | Leave a comment

9 Sure-Fire Job Security Strategies

Competition for your job has never been more fierce than it is right now. So it’s a great time to increase your visibility and demonstrate your value to your company. Tracey Turner of The Creative Group tells you how. More

Categories: On the Job: Advice & Tips for Designers | Leave a comment

Be Your Client’s Best Friend

How do you keep established clients from defecting to cheaper firms? Simple: Become the essential partner your clients can’t live without. A veteran designer and a management consultant offer eight tips on staying connected. More

Categories: Design Business & The Industry of Design, Design Business Clients: Communication & Management | Leave a comment

Position Design as a Strategic Business Element

As businesses tighten their belts and wallets, designers are already seeing the  ramifications. Here are ways to combat those trends and position design as a strategic business element. More

Categories: Design Business & The Industry of Design, Design Business: Industry Issues & Advice | Leave a comment

Building a Brand from Ground Zero

Faced with harsh economic realities, two design-firm principals made the ultimate tough decision: Close their full-service branding agency, downsize drastically and re-emerge in a leaner, more focused form. Here’s how they built a new brand from the ashes. More

Categories: Design Business & The Industry of Design, Design Business: Industry Issues & Advice | Leave a comment

What Clients REALLY Want

They may not tell you, but clients expect—even demand—things from the creative firms they work with. Learn how to meet and exceed those expectations. More

Categories: Design Business & The Industry of Design, Design Business Clients: Communication & Management | Leave a comment