I recently had an experience that brought home the crowdsourcing nightmare currently infecting the design world.
A client who had hired me to create a logo stumbled onto a crowdsourcing site and sent me a very unhappy email. She appeared to think that I had way overcharged her. I responded with an explanation of crowdsourcing and was able to move it to a good outcome (after a lot of heartburn).
In the hope that it would prove useful to others in this situation, I shared an abridged version of the exchange on my blog. Many of my clients (and yours probably too) will inevitably experience something similar, so it’s not a bad idea to prepare your own response to this type of situation.
It’s a bit long, but I hope the tale will help others push back against this abomination. Read it here.