Design Business Clients: Communication & Management

Dealing with clients and managing their expectations along the way can often be the most frustrating part of design projects. Seasoned experts share advice for setting expectations with your clients, dealing with difficult situations, balancing creative control with client needs, and creating an experience that will make them recommend you for future design jobs. Dig in below and learn how to curate healthier relationships with clients from the start.

Using Design to Connect with Corporate Employees

Companies invest in strategic communication initiatives for their customers and investors. They should put the effort in designing internal communications. More

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Time to Talk at CFC? You bet!

That’s the beauty of CFC (June 22-24 in San Francisco). The speakers will be sitting at the tables with you, milling around in the hallways with you, Netwalking with you, hanging out at the bar with you. Many of us will be sticking around for HOW after CFC is over. And some of us (me!) will be stocked with really good chocolate to help you overcome your fear of talking business with strangers. Business is scary. Ghirardelli chocolate is not. Continue reading More

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[Podcast] How to Stop Scope Creep in its Tracks

In the latest CFC 2013 Speaker Podcast Series, writer, Alisa Bonsignore shares explicit language she uses to stop scope creep in its tracks and how she developed the confidence to say these things. Continue reading More

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Freelancer: Know Thy Customer

What works for freelance copywriter, Tom Tumbusch, is targeted and highly personalized mailings to his carefully chosen and best prospects. Here’s an example… Continue reading More

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3 Simple Questions to Manage Client Expectations

The Communicatrix shares 3 simple questions to ask a new prospect to manage expectations better later. Continue reading More

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Keeping a Graphic Design Contract Simple

Want to know the trick to creating a contract that’s easy for both parties to understand? Ditch the lawyers. These 13 user-friendly clauses will lay the foundation for a frustration-free business partnership for both you and your client. More

Categories: Design Business & The Industry of Design, Design Business Clients: Communication & Management, Design Management: The Process & Business of Design, Featured, HOW January 2013 | Tags: | 1 Comment

Creating memorable holiday greetings

It’s not too late to send a holiday greeting to clients and prospects. Freelance writer and CFC veteran, Tom Tumbusch of WordStreamCopy shares a few tips to show your creativity and your gratitude at the same time. Continue reading More

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Meeting with a Prospective Client: After

Part 2 of how to handle a meeting with a prospect from designer, Lidia Varesco Racoma. Today’s focus is best practices for follow up. Continue reading More

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Meeting with a Prospective Client: Before (& After)

Designer, Lidia Varesco Racoma, shares her tips for making the most out of a meeting with a new prospect. Continue reading More

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Stolen logo? What would you do?

A logo created by a designer is very similar to another but she knows she didn’t steal it. Should they scrap it? Can the client be forbidden from using it if it hasn’t been trademarked? What would you do? Continue reading More

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