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Design Management: The Process & Business of Design
10 Tactics to Build the Best Staff
You can start to build a better staff by tweaking your own management style, creating an environment that attracts the type of employees you most desire, and simply understanding what motivates people. Check out these 10 tips.
Mastering the Power of “No” in Client Relationships
Caring is good, but it also can be dangerous when you don’t know where to draw a line in a client relationship. Business expert David C. Baker divulges tips for when to say “no” in order to run your design business more effectively.
Categories: Design Business & The Industry of Design, Design Business Clients: Communication & Management, Design Business: Industry Issues & Advice, Design Firm Owners, Design Management: The Process & Business of Design, Featured
Tags: business tips, client relationships, mind your own business, profit
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2 Keys for Successful Brand Extensions
A creative brief hits your desk: Your client or executive team wants to launch a brand extension. But before you start designing, there are two key things to consider that can make or break any brand extension.
Smart Hiring Tactic
Design-firm principal turned business coach Peleg Top writes about smart hiring practices for design firms. One of his more unconventional recommendations is requiring job candidates to fill out a detailed application form—by hand—and to return it to you by mail or fax. Download a sample application.
Surviving as a Creative in Corporate Environments
Check out this exclusive interview with author Andy Epstein, and find out why he compares client management to "herding cats" in the new book The Corporate Creative. More
Keep Your Firm and Clients, But Ditch the Office
Technology makes it increasingly easy for designers to work just about anywhere. Meet Dustin W Design, an interactive design agency in Los Angeles, that closed doors to their physical office and made the virtual transition—a decision that leaves Leslie Pollock, vice president of client services and strategic planning, with no regrets.
Managing Through a Downturn
Overseeing a team through uncertain times may be one of your greatest management challenges, but it comes with some potential rewards.
Motivating Creatives
Letting your creative team know that you appreciate their work is essential to maintaining a happy and satisfied workforce. Following are four common creative personality types and ideas for keeping them inspired.
Getting Employees to Share Their Problems With You
While you don’t want employees to bring every little problem to your attention, it’s important to encourage staff members to mention more serious productivity issues as they arise. Following are some suggestions to prompt employees to do so.
Improving Employee Retention
It doesn’t take a lot of money to create the type of work environment that will convince your creative staff to stay. Following are some suggestions for improving employee retention.







