At the Kaseya Connect user conference, I challenged the business owners to check their own attitude, and I tried to teach them about the impact that attitude has on a company’s culture and brand. As a company leader, if you are positive and have great vision, this will help build a better brand. The opposite is also true; if you’re negative and not leading, that negativity will bleed into your client relationships by way of your staff.
With a culture of one, don’t think that a bad attitude won’t harm your brand because it’s just you. Clients don’t want to be about people that bum them out. Clients won’t refer someone that has a bad attitude all the time. Contrast that with someone who is excited about where they are going, excited about what they are working on. A great attitude is contagious and being a happy, contagious person is great for business. If you’re struggling with keeping that positive attitude, it might be time to …
1. Take a break
It seems simple enough, but when people get tired, people get agitated. You might think you don’t have time to take a break and still keep up with the demands of your work, but learning to take breaks before you burn out is a great discipline. At some point, you being tired will become counterproductive and will start to impact your attitude both at work and home. So, take a break. Remind yourself of something positive and come back refreshed and ready to rock!
2. Make a change
If things aren’t working, maybe it’s time to make a change. Insanity has been defined (by Einstein, among others) as doing the same thing over and over again but expecting different results each time. Maybe you need a change of scenery or a change of focus. Maybe it’s time to listen to that inner nagging to do something special that you’ve always wanted to do. Positive change can lift your spirits and help change your attitude.
3. Talk it through
One of the best ways for me to change my attitude about something is to talk it through with someone else. It could be a conversation with my wife or with one of my mentors, but I’ve found that talking things through can change my attitude. In most cases, when I verbalize a problem, it turns out to be less of a problem than what I’ve played it up to be in my mind. If you sit alone and let things swirl out of control, it will start to affect your attitude toward everything. Get those feelings out so you can start finding a solution to whatever it is you’re struggling with.
Your attitude will affect your culture of one, which will start to effect your brand. The choice is yours whether that will be a positive change or a negative one.
There’s one more post in my series about a culture of one, but before we get to that, let’s talk about you. How do you adjust your attitude?