DesignCasts FAQs

New DesignCasts | OnDemand DesignCasts | Partner DesignCasts | AIGA DesignCasts | DesignCasts FAQs | Free DesignCasts

What is a HOW DesignCast?

Here’s a step-by-step overview of the process:

  1. Use the links above to find the DesignCast you’d like to purchase. You’ll purchase your registration in our online store – MyDesignShop.com
  2. After purchase, you will receive a link via email to the DesignCast registration page. Follow that link to register for the session on GoToWebinar, the system that hosts our DesignCasts. Fill in at least the required fields.
  3. Upon registering at GoToWebinar, you’ll receive a confirmation email. This email contains all the details you need to log in to the DesignCast, including an access link you’ll use to log on the day of the DesignCast. You’ll also receive a “reminder” email with the log on details if you register several days in advance. This email also includes an email address to contact an administrator with any technical issues.
  4. Five to 10 minutes before the DesignCast is scheduled to start, log in using the access information provided in your confirmation email. (Mac users, we recommend using your Safari browser.) Your browser will launch a new window where the workshop will take place. You’ll see the presentation slides in the middle.
  5. Participants’ audio is muted (to ensure that background noise doesn’t spoil anyone’s experience), but there’s a chat window in the lower right corner of your window where you can ask questions and communicate with the host in case you have a problem.
  6. When the DesignCast concludes, simply close the GoToWebinar window.

DesignCast FAQs

DesignCast Questions

What is a DesignCast?
A DesignCast is an online webinar especially for Designers. These webinars are lead by industry experts with information Designers need and want the most. The DesignCast is broadcast over the Internet with the live audio being delivered through your computer speakers or over your telephone. The presentation is displayed directly from the Presenter’s computer on to your computer screen. The Q&A is managed through a chat-style submission system with questions being answered by the Presenter for the entire class to hear.

What are the technology requirements for viewing a HOW DesignCast?
All you need is a computer or iPad. You will be able to view the presentation and listen to the audio over the computer speakers. See below for complete system requirements.

SYSTEM REQUIREMENTS

For PC-based users:

  • Required: Windows® 7, Vista, XP or 2003 Server
  • Required: Internet Explorer® 7.0 or newer, Mozilla® Firefox® 3.0 or newer or Google™ Chrome™ 5.0 or newer (JavaScript™ and Java™ enabled)
  • Required: Internet connection, with cable modem, DSL or better recommended
  • Recommended: Minimum of Pentium® class 1GHz CPU with 512 MB of RAM (2 GB of RAM for Windows® Vista)

For Mac-based users:

  • Required: Mac OS® X 10.5 (Leopard®), OS X 10.6 (Snow Leopard®)
  • Required: Safari™ 3.0 or newer, Firefox® 3.0 or newer or Google™ Chrome™ 5.0 or newer (JavaScript™ and Java™ enabled)
  • Required: Internet connection, with cable modem, DSL or better recommended
  • Required: Intel processor with 512 MB of RAM or better recommended

For iPad-based users:

  • Required: Free GoToMeeting app from the Apple App Store
  • Required: WiFi connection to use VoIP

How do I find out about upcoming DesignCasts?
There are several ways to find out about upcoming DesignCasts. Check for upcoming DesignCasts at MyDesignShop.com or sign up for the e-newsletter are the easiest ways. Once you attend a DesignCast you will be added to our notification list so you will be notified of upcoming DesignCasts (and discounts for registering early).

How do I register to attend?
Go to MyDesignShop.com, select the DesignCast you want to register for, add it to your cart with any other items, and check out. On your order confirmation, you will find the link to register for the class. Click the link, fill out the registration information, mark your calendar, and enjoy the DesignCast.

What if I register for a HOW DesignCast, but am unavailable when it is scheduled to run?
If you’re not available for the live HOW DesignCast, you can access the archived webinar at any time that is convenient for you within 12 months of the live event. All DesignCasts are recorded and are available on demand for registrants. You’ll also be able to download PDFs of the speaker’s presentation and submit questions via email during the archive period. Please note that because the DesignCast are available for on-demand viewing, there is no cancellation or refund of a registration.

How do I access a HOW DesignCast?
Once you’ve registered for the webinar, you’ll receive an email confirming your registration and providing instructions for accessing the event. Once the DesignCast begins, you’ll receive additional instructions on how to use the DesignCast interface. You will access the audio portion of the live event via phone.

How much does it cost to participate?
Cost varies by DesignCast; please see each individual DesignCast for pricing options.

How long is the DesignCast?
Generally, HOW DesignCast’s run one hour, with some additional time if needed to accommodate questions.

Can I sponsor a DesignCast?
Sponsored DesignCast are a great way to get the message out about your service, equipment, and supplies. DesignCasts are meant to be educational not sales pitches, so you will need to make sure the content meets the educational expectation. Contact your sales representative for information to make this happen.

What if I sign up for a DesignCast and can’t make it or have computer problems?
Don’t worry if you can’t make the live DesignCast, everyone that registers for a DesignCast will receive a follow-up email providing with the DesignCast download link so you can watch it at your convenience.

Can I view past HOW DesignCast?
Yes. A list of past DesignCast is available in our OnDemand DesignCast page. Once you register, you have unlimited access to the archived event.

Can I view an On-Demand DesignCast on my PC?
The DesignCast file is available for PC or Mac. If there are handouts they are in a PDF format easily read by any computer.

Comments are closed.