I certainly agree with Sam, and others who have been in this situation. In my experience I have found that the harder you try and mess with corporate structure, the worse it gets. There are threads that have been posted on previous bosses, mine included, where your direct report is your first line of defense; if that relationship is not good, a position with another company appears to be the only answer - and in your case it certainly seems that way. But there are exceptions, and you'll know when those rare birds of opportunity comes along....is there anyone higher than your director?
Awhile back, I found out that my boss was grooming someone outside the company for a sweet position in our company - undermining me at every chance. Here's just a snapshot of the whole experience, hope it helps:
A merger took place and there was an opportunity to transfer to another state...a sweet deal indeed. This was the opportunity one could only dream of! But for some reason, my boss wouldn't discuss it with me at all, like it was not an option. Another person had recently joined our team and it seemed as though I was the odd man out. Had it not been for the support of our new teammates in our future location, I wouldn't have lasted. The VP above my boss was not even approachable for this subject so I started looking and interviewing outside the company. There was a glimmer of hope when me and this new girl had an incident, it brought up lots of unspoken merger issues: that is when I decided to have a meeting with a VP from our future location. Found out that my boss never even told him I wanted to transfer, and I made it clear to her how much it meant. He was so happy to find out that I would go, that he put the wheels in motion immediately. My boss called a meeting between the 3 of us, basically stating her case why she thought my qualifications were somehow not good enough. Since it was a closed meeting, I felt it necessary to express myself clearly and that is the only time I've ever used the word Bit@h at work in my entire 20 year career.
To make a very long story short: the new management team offered me the sweetest transfer deal I've ever heard of, my old boss was let go (ha! after 25yrs there), and that other person she was grooming ended up out there with me, only to spill the beans on the evil plan that failed - and now she was out there without someone to help her get ahead. She eventually left too. Funny how things work out.
I've been gone for some time now, and there was more stressful drama later when they hired in another manager (who also was let go a less than a year into it). That was also the catalyst for my 2nd round of education.
But looking back, it was the best career move I ever made. Every single thing you ever learned cannot be taken away. Every future employer reaps those benefits...don't forget your value, it never depreciates - and if you're lucky, you'll eventually get the chance to practice everything you've learned thus far: it's a dream.
Good Luck!!!!
ORIGINAL: Sam_EW
Sorry to hear that.
In a big company that doesn't use designer to generate profit, HR doesn't have a category for us, therefor they pay you whatever they think is fair, maybe by your education, age (i know it's sad) etc. And it also depends on your manager. If she is willing to push very hard, you might get that raise. Some people suggest to negotiate vacation days if you can't get more money, but i have tried that, didn't go anywhere.
what I have realized over 7 years of my career, to succeed in an in-house department, doing what we do (something other people are completely clueless about), you need to have a boss who is a very good communicator and willing to stand up for his or her team. That is how the rest of the company sees your value.
good luck!