First Responders is a series that highlights replies to blog posts that may be of particular interest to the in-house community because of their insightful thoughts, advice and ideas.
Teri Beauchamp in response to the post The Setup Solution Part 2: Get With The Priority Program
Here’s an idea for an option 3. Our team implemented a project queue system one year ago. The system works like this:A project owner (or “client”) submits a job to the creative department’s traffic coordinator. If the input for the job is clear and complete, the traffic coordinator enters the project in the queue (an Excel spreadsheet) based on the FIFO principle – first in, first out. We require 10 working days to turn a first comp around. We try and accommodate the less than 10 day jobs, but if no designer is available to work on the job, it’s sent to an outside designer. If the client shows a consistent pattern of less than 10 days for a job, their manager is made aware of it. A copy of the spreadsheet is sent to all of the clients so they can see where their project is in the queue and who the people are that keep ‘bumping’ all the jobs on the list because they require less than 10 days. So far, this system has helped our team tremendously by making the creative workflow more transparent and holding clients accountable.
More Resources on Project Management
- Get strategies for leading, managing and defining projects. Making Things Happen: Mastering Project Management
- Daniel Schutzsmith gives you the inside look at project management.