In-house Issues: A Coalition Of The Competent And Committed


When’s the last time you asked a peer in Finance or Procurement to help you with a budget, IT for help with a network glitch or HR with a personnel problem? I’m sure you’re most likely shaking your head at this question because you’re either sure of your colleagues’ incompetence, intransigence, inhospitability or a soul crushing combination of all three.




I’d bet, though, depending on the size of your company, that you could find a savvy ally in each of these departments who would be more than willing to support you and your team. Don’t assume that there aren’t individuals in your company with the same service mindset and level of competence as you and your team. You might have to ignore your direct established contacts and look around a bit to find them but they’re most likely out there.

I once worked under a director who understood that not only did he need assistance in areas outside of his core competency but he had to have allies in other departments who would support his proposals to support and grow his team. He went out of his way to seek out others with whom he could establish a personal and professional bond.  Over and over, I witnessed the benefits of forming these ties and never turned my nose up at an entire department again.  Now, I’m always on the lookout for peers in other departments who share my commitment to excellence and have the chops to back it up. If you’re not already, I suggest you do the same.

More advice on handling personnel issues:

One thought on “In-house Issues: A Coalition Of The Competent And Committed

  1. Bob Calvano

    Hey Andy,
    As always you make a great point. Assuming that others may not have the same level of competence as you can be a major road block – in some cases, a career stopper. We all need to get assumption removers to erase the stories we have written in our minds that we repeat over and over (you know the voice in your head, it’s you).

    John Maeda mentions in his new book how a night shift custodian’s comments opened a new world for him. The custodian gave him a chance to see his work in a new way that he may have ignored based on what he called a “limited view.”

    You post provides great advice… we need to be on the lookout and broaden our view to find peers who share our commitment to excellence – even if that peer is part of the cleaning crew.