Coaching isn’t an addition to a leader’s job, it’s an integral part of it.
—George S. Odiorne
Odiorne is right, but I’d like to take it a few steps further. Coaching is so much more than a tool used to repair poor performance or destructive behaviors. It is a way of life and the heart and soul of a compassionate manager. Coaching is an excellent conduit that can be used to guide each member of your team through to a rewarding and successful career.
Take time to regularly meet with each member of your team. Listen to what they have to say (both the constructive and non-constructive), provide keen insights when they experience challenges in their day-to-day work and in their efforts to achieve performance goals. Remember to celebrate their professional triumphs as well as their personal milestones. Be present. They are, after all, members of your tribe.
About George S. Odiorne
George S. Odiorne was a key supporter of a more participatory style of management called Management by Objectives. I believe this style of management is one of the earliest forms of compassionate management.
One of the primary goals of MBO was to align each employee’s performance goals with the company’s objectives. Why is this noteworthy? The manager and employee would work together in developing each goal—revolutionary for the time. Odiorne found that employees who had a say in the positive prescription of their performance goals were more likely to be engaged and successful in meeting those established goals.
To learn more about MBO, check out this oldie but goodie book by George S. Odiorne titled “Management by Objectives; a System of Managerial Leadership.”
Happy New Year!
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