INside Track: A Changed View On Change

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Design business and in-house thought leaders’ prescriptions for success often include advice that in-house teams change the way they conduct business. One recommendation that often accompanies these suggestions for change is to keep it simple. The thought is that this approach will make for easier implementation and adoption.

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As it turns out the opposite may be true. As Bob Sutton notes in a recent blog post, studies of attempts to scale up smaller initiatives for a much larger rollout found that those organizations that took the harder but more comprehensive path were more successful. The acknowledgement that to execute change the right way might require hard work and sacrifice not only resulted in better results, it also heightened the emotional investment and ownership of the initiative by all those involved.

There are always quick win ideas worth pursuing to boost morale but don’t be afraid to tackle harder opportunities or attempt to simplify them because you fear that you or your team won’t be up for the task. You all may just be up for the challenge and the outcome will be well worth the extra effort.

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