INside Track: Is there a glitch in your Matrix?

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In the sci-fi thriller, The Matrix, there’s a scene where Neo, the protagonist, notices a black cat walking by an archway twice – a déjà vu moment.  When he comments on his observation to his more seasoned colleagues, they switch into high gear realizing that this “glitch in the Matrix” is a danger sign foreshadowing the impending appearance of the deadly “agents”.

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If you witness a reoccurring problem, mistake or negative behavior at work, you should switch into your own problem solving high gear and address the issue head-on no matter how difficult the solution may be to bring about. The kicker is that you and your team may have become numbed or resigned to the glitch without realizing the cost to your performance and morale. There is indeed a cost, and it’s much higher than whatever discomfort you’d experience trying to address the glitch.

So be on the lookout for those déjà vu problems, know that the “agents” are not far behind and take decisive but well-considered action.

A quick list of glitches:

  • Poor project initiation
  • Incomplete feedback and illegible annotations
  • Multiple reviews and revisions
  • Hardware breakdowns
  • Inadequate bandwidth
  • Unreasonable deadlines
  • Inadequate budgets
  • Unclear project priorities
  • High turnover

 

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