Bruce, the “stick it in your eye” client facing IT guy, was polite enough when he told me that his department could not execute on my department’s request for more bandwidth. This, in spite of the fact that we were opening satellite studios in England, France, Germany and Spain and needed to be able to share files with them. And forget about the fact that it literally took an entire night to send press-ready files to our printers for time sensitive marketing pieces.
My IT colleague had a dozen different ways to say no – too expensive, not technically feasible, unfair favoritism over other groups, not sanctioned by management and on and on ad nauseum. Bruce was playing rope-a-dope with me and I was faltering in my resolve.
Fortunately, my bureaucracy battle-hardened boss gave me the perfect piece of advice – look into outsourcing the project. I dutifully did my homework and found a plethora of vendors who could economically and efficiently set our group up with point-to-point file transfer solutions.
I’ll never forget just how quickly old Bruce beat a path to my office door from across campus when he got my email giving him the heads up on my project. I couldn’t be serious, he whined. What about content security? Covered, I smugly responded. Cost? – Less than yours. Management approval? Our clients were already sending their managers emails praising my team’s can-do attitude.
Bruce folded when faced with the prospect of obsolescence and being outsourced. I had called his team’s bluff and they implemented the bandwidth initiative we requested thus benefitting our team and, more importantly, our company.