Tag Archives: client relations

WWYD….If A Client Had No Clue?

RED FLAG #2: NO CLUE We recently started a new series of blog posts — WWYD for What Would You Do — to make it easier for you to share what you’ve learned with your freelancing friends. Our first post was about 1 of many red flags we all come across: WWYD…if your prospect showed...

WWYD…If a Prospect Showed No Respect

New series: What Would You Do? (WWYD) RED FLAG #1: NO RESPECT The prospect calls out of the blue and when you answer, launches into a 15-minute explanation of their project. It’s an interesting one, with a robust budget that would be good for your portfolio. But the deadline is unrealistic, their tone borders...

Yes Virginia, amazing clients really do exist

My holiday season started out with some unexpected gifts. First, a designer I met at the Denver CFC in 2010 sent a new client my way and we did a small job together. A few days later, I sent my invoice and got an unexpected response: “Tom, we’ll be sending you a bonus. We...

Jill Anderson and son

How + Why I Let Go of My Biggest (and Most Demanding) Client

If you’ve ever wanted to fire a difficult (or abusive) client but weren’t sure how, the story of Jill Anderson, creative freelancer and web designer for designers, might help…. The relationships we have with our clients are one of the most important aspects of our creative business. Our clients’ happiness becomes our number one priority. The...

Creative Freelancers: Are You an Accidental Workaholic?

There are many joys of being a thriving freelancer, like choosing your projects and deciding when and where you work. But there are perpetual challenges, too, like managing client requests when you’re swamped or simply need time to decompress. Often, you may find yourself attending to everyone’s needs but your own—a road that, when...