Tag Archives: client relationships

Jill Anderson and son

How + Why I Let Go of My Biggest (and Most Demanding) Client

If you’ve ever wanted to fire a difficult (or abusive) client but weren’t sure how, the story of Jill Anderson, creative freelancer and web designer for designers, might help…. The relationships we have with our clients are one of the most important aspects of our creative business. Our clients’ happiness becomes our number one priority. The...

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The Power of 3

For many years now I’ve been fascinated by the number 3 and how it seems to have an important and powerful place in our culture—at times even magical. Think about it—the Holy Trinity; Goldilocks and the 3 Bears; The 3 Little Pigs; 3 Little Kittens; Winkin’, Blinkin’ and Nod; 3 Men in a Tub;...

clients

Close Encounters of the In-House Kind

Life is all about relationships. With your parents, kids, spouse, significant other, boss, co-workers. And if you manage them well, hopefully you’ll keep “therapist” off the list. As an in-house creative, one of the most important relationships you’ll have is with your internal clients—your stakeholders. You know, those people down the hall, up a...

Woody-Allen

Just Show Up!

Years ago I participated in a 360-degree assessment. Peers, colleagues, management and direct reports all had the opportunity to anonymously tell me how I was doing. And based on their responses, I was doing pretty well. But there were a few comments that I didn’t expect and one in particular that stopped me in...

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Going Up?

How many of you have your elevator pitch ready? No? Shame on you! Over the years, the elevator pitch has become increasingly important as an key component of the in-house designer’s toolbox, especially considering all the areas within a corporate environment that employees intersect—coffee rooms, cafeteria, hallways and, of course, elevators. Essentially it’s a...

HOWseGuest

Ad Grads and The New Path To Success Part 2

By Shannon Stull Last month I began a two-part article about why working in-house is a great opportunity for recent ad grads. In part one, we covered reasons why this could be a good move, such as: you’d have the opportunity to be the wild card, you could work on national brands, and you...

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Last Minute Projects…Accepting the Reality

By Jackie Schaffer Most in-house creative teams suffer from 80% of the same challenges—just some suffer these challenges more so than others. Some of those common challenges are: Projects that never reach completion Unreasonable rounds of revision Projects with questionable business impact Ill-defined or short career paths Not enough staff “Hurry up and wait” periods...